How to Complete Your Rental Application Using the LandLord Application Portal
Step-by-Step Guide to Complete Your Rental Application [Renters/Applicants]
Vivian Nunes
Last Update 3 bulan yang lalu
Follow each step carefully to ensure your application is accurate, complete, and processed without delays.
→ If you have questions, make sure to check our FAQ section at the end of this article.
→ To see what counts as proof of income, refer to the image provided at the end of this page.
📥 Download this step-by-step in [PDF].

Create an account
Access https://landlord.net/apps/. Enter your name, a valid email address and a password of your choice

Activate
You’ll be prompted with an Awaiting Activation Message. Now it’s time to check your email.

Activate - Email
Check your email for the Activation Email. You can always check your spam folder for emails coming from [email protected].
Click on the link to activate your account.

Activate
Confirm your information, select your user type (Applicant or Guarantor), and click Activate.
Note: Realtors cannot apply on behalf of their clients. Each applicant must complete and submit their own application.

Set up the Verification Code
For security purposes, you’ll need to complete Two-Factor Authentication (2FA).

Sign In
Log into your LandLord Rental Application Portal account using your registered email and password.

Enter the Verification Code
Enter the code sent to your phone or email. If using an Authenticator app, open it to retrieve and enter the code.

Starting Your Application
Enter basic details about the property you’re applying for.

You’ll find all property details on our website under the Listings Page.

Important
Please read carefully before you start your application.

Entering Property Information
Enter the property address, your preferred move-in date, and the monthly rent (as shown in the advertised listing—refer to the screenshot of our Listings Page).

Entering Applicant Information
Fill in your name, contact details, and date of birth.

Providing Employment & Income Details
Select your current employment status.

Providing Employment & Income Details
If employed, enter employer details, job title, and income.

Providing Employment & Income Details
If not employed, you can add a guarantor.

Add Other Tenants and Occupants
You can add any additional tenants or dependents.


Adding Residential History
Enter your current and previous addresses, landlord contact information, and reason for moving.

Adding Residential History
Select your previous/current rent payment method, such as e-transfer, direct deposit, check, or cash.

Save and Continue

Add Pets & Vehicles
Enter details about any pets and vehicles you plan to have at the property.
Note: If you have a pet and are experiencing a glitch on this step, please select in this step "No Pets" and then add your pet details at the end in the
Notes section.


Conditions
Specify any requests or requirements before moving in, such as painting, repairs, or cleaning. If you have no conditions, enter "None".

Notes & Disclaimers
Add relevant notes, confirm if you smoke, and if you’ve seen the unit.

Working with an Agent
Select whether you're working with LandLord or another real estate agent.

Supporting Documents Upload
Upload Credit Report, Photo ID, and Proof of Income as clear, legible files.
Note: For details on what qualifies as Proof of Income, refer to the "What Counts as Proof of Income" section at the end of this page.

Supporting Documents Upload
A green checkmark will appear next to successfully uploaded documents. Resubmit any missing files.

Review & Submit
Check all details, sign the application, and click Submit.



Application Submitted
A confirmation message will appear once your application is submitted.

Check Application Status
View your application status in the portal for updates.

Confirmation Email
You'll receive an email with your application summary.

FAQs
What Counts as Proof of Income/What Supporting Financial Documentation Should I Submit?
📥 Open image on a big screen: What Counts as Proof of Income

Other Common Questions
Q: Can I submit my application via email?
A: No, for security reasons, applications must be submitted through the online portal at www.landlord.net/apps.
Q: Where do I begin my application?
A: Visit www.landlord.net/apps to start your online application.
Q: Is my personal information secure?
A: Yes, all submitted data is encrypted and accessible only by authorized staff.
Q: Who do I contact if I have issues with my application?
A: You can reach out to [email protected] or call 416-462-3800 for assistance.
Q: What if I encounter technical issues on the portal?
A: Ensure your internet connection is stable, try a different browser, or contact support if the issue persists.
Q: What if I don’t receive the activation email?
A: Check your spam folder for emails from [email protected]. If you still don’t see it, request a new activation link.
Q: Do I need to enter all details at once?
A: No, you can save your progress and return later to complete your application.
Q: Do all applicants need to submit their own applications?
A: Yes, each applicant over 18 years old must submit a separate application.
Q: What if I paid rent in cash?
A: If cash was your payment method, provide any receipts or a written confirmation from your landlord.
Q: What happens to my data if my application is not approved?
A: If your rental application is not approved, all your submitted data, including personal details and uploaded documents, will be erased from our system. This ensures your privacy and security, in compliance with data protection policies.