Property Management Fees & Plans – What to Expect
Understand our management plans, fees, and what’s included in our services. Learn about customization options, additional costs, and how payments are handled.
Vivian Nunes
Last Update vor 4 Monaten
What’s the process if I want you to manage my property?
To get started with property management, simply fill out our contact form to reach out to us. Our team will then get in touch for a consultation to discuss your property’s details and your needs.
Can your Standard Program be upgraded, downgraded, or otherwise customized?
Yes. When you begin management with us, you will be able to choose between our Standard and Enhanced Programs.
You can switch between these programs during tenant turnover (but not during an active tenancy period).
To help you customize your experience with us, we also offer most of our inspections and other services a la carte. For more information, please reach out to one of our Sales Managers.
What insurance should I carry? Can you insure my property for me?
We require that you have full insurance coverage, including liability and replacement insurance – we will not manage your property until we receive proof that it is properly insured.
Unfortunately, we are unable to insure your property on your behalf. However, to make securing your rental insurance as easy a process as possible, we have partnered with our preferred brokerage to offer you competitively priced, worry-free insurance on your unit.
If you have your own insurance provider or someone else in mind, that’s fine too. However, we will require proof that your property is insured before we can rent it.
We would be happy to put you in touch with an insurance agent and/or we encourage you to reach out to a qualified insurance provider to discuss this matter further.
What happens with the First Month’s Rent (FMR) and Last Month’s Rent (LMR)?
If you list your property through us, we will collect FMR and LMR on your behalf, remit payments to the agents involved (our standard fee is one month’s rent + HST), and then wire you the balance owed to you on your usual remittance schedule (refer to the above section called “when and how will I receive the balance of my rental income/my monthly remittance?” for more information about our remittance schedule).
What additional fees (i.e., not included in my monthly management fee) might come up?
Scheduled maintenance charges, such as snow removal, lawn care, and cleaning the eavestroughs.
Unexpected repair charges, such as appliance breaking, toilet repair, or electrical work.
Inspection fees. While one initial inspection is included in our standard fee, we also offer a variety of other inspections: Annual/Fall Inspection, Spring Inspection, Tenant Move-In and Move-Out Inspections, Drive-by Inspection and Inspections for Vacant Properties
NR4 fees. If you are a non-resident and would like to make use of our non-resident services, you may be charged additional fees. For more detailed information about the services, we offer our non-resident clients, contact us.
Charges imposed by the city, such as utility redirection fees or fees relating to the collection of garbage.
Tenant Screening Fee. For a nominal fee of $300 + HST, you can make use of our professional tenant screening services.
Rental Fee. If you decide to rent your property through our Leasing Department, you will be charged a fee of one month’s rent + HST.
Legal fees. In the rare case that your tenants withhold rent or if you are called to the Landlord Tenant Board, you may need to pay legal fees, such as processing fees and legal representative fees.
What will my role be after we sign the contract?
Once the contract has been signed, we will be looking after the day-to-day management of the property on your behalf.
You will be introduced to your personal Account Manager and they will always be happy to answer any questions you have and to consider your feedback.
Ultimately, how involved you are, is up to you – you’re welcome to remain an active participant in your property’s management or to sit back and relax.
Because most of our clients prefer to be minimally involved, we have designed various means of keeping our clients in the loop.
For example, our custom-built Client Portal gives you live access to your financials and copies of invoices, as well as access to important documents and property inspection reports.
Can I terminate my contract with LandLord? If so, how? Are there consequences if I terminate our contract?
Yes, you can terminate your contract with 30 days’ notice. We understand that circumstances and needs may change, and we are flexible in accommodating those changes.
Whether you've been with us for years or just need our services for a shorter period, we’re here to support you.
There are no penalties or consequences for ending your agreement with us. We're happy to work with you for as long as you need.
When and how will I receive the balance of my rental income/my monthly remittance?
In general, you will receive your remittance during the first week of every month.
The funds you receive will be the balance ‘left over’ from the previous month (i.e., the rent you received, minus your standard monthly fees and any other charges to your account, such as maintenance items).
The payment will be directly deposited into your chosen bank account.